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How Shipping Works

From quote to delivery, your complete guide to shipping with One Caribbean Cargo

1

Request Your Quote

Get started by telling us what you need to ship. We'll provide a clear, no-obligation quote based on your cargo type, size, and destination.

What We Need to Know:

  • Type of cargo (barrels, boxes, vehicle, pallet, container)
  • Destination island
  • Approximate weight and dimensions
  • Collection required or warehouse drop-off

Quick Response Time

We aim to provide quotes within 24 hours. For urgent shipments, call us directly for immediate assistance.

Flexible Options

Choose collection from your location or drop off at our Barking warehouse during business hours.

2

Collection or Drop-Off

Once you accept the quote, we'll arrange collection or you can bring your cargo to our warehouse. We make it convenient for you.

Collection Service

Available across London and surrounding areas. Book a convenient time and we'll pick up your cargo from your doorstep.

Drop-Off at Warehouse

27 River Road, Barking, Essex, IG11 0DA. Open Mon-Fri 9am-6pm, Sat 9am-2pm. No appointment needed.

3

Processing & Documentation

Our team processes your shipment, handles all necessary customs documentation, and prepares your cargo for secure transport.

Cargo inspection and secure packing if needed
Customs paperwork and documentation prepared
Tracking number assigned to your shipment
Secure storage until sailing date

We Handle the Paperwork

All customs forms and shipping documentation are managed by our experienced team, ensuring compliance and smooth clearance.

Regular Updates

You'll receive sailing confirmation, vessel details, and estimated arrival date. We keep you informed throughout.

4

Shipping & Tracking

Your cargo is loaded onto the vessel according to our sailing schedule. We provide tracking support and updates during transit.

Transit Information:

Sea Freight: 3-5 weeks average transit time

Air Freight: Arrival within days for urgent shipments

Tracking: Updates provided via phone, email, or WhatsApp

5

Arrival & Collection

When your cargo arrives at the destination port, our receiving agents take over. You or your recipient will be notified to arrange collection.

At Destination:

  • Recipient notified by receiving agent upon arrival
  • Cargo held securely at agent's facility
  • Customs clearance arranged if required
  • Collection scheduled at recipient's convenience

Trusted Partners

Our network of receiving agents ensures professional handling and prompt customer service at every destination.

Ready to Get Started?

The process is simple. Contact us today and we'll guide you through every step.